CSTV is one of the top professional
satellite tv service providers in China, we can offer the Intl TV
Channels for Expats Communities at the local rate ! Worldwide TV
Channels like HBO, CNN,Star world, NHK, BBC, Discovery, AXN, Neo
Crickets, ASN , Cinemax, Diva Movies, Fox News ,CNBC,TV5 Monde Asie,
Indian TV, Geographic Channel, Fox Movies, TVB , Disney TV, Cartoon
Network, Etc. By satellite tv-you can get the best entertainment info.
Satellite TV- Best choice for you and your families ! Welcome to order
your favorite TV Package from CSTV . Service Mobile : +86 13681000117 ;
FAQ>> Satellite TV Online China
In this section we list the most
frequently asked questions. This allows other users to refer to them
if they have similar queries.
1. What options are there for television
watching in beijing?
Beijing's local cable network offers around 55 local channels, Some
hotels and apartment buildings offer their international channels
via independent dish systems; the programs they offered differs from
place to place.
2. Can I got the detailed description on
Dream Satellite TV?
the most popular options is Dream Broadcasting System from the
Philippines. This system requires a 0.45m/0.55m diameter dish to get
a sufficient strong signal reception. The channel lineup is: CNN,
CNBC Asia, BBC World, Australia Network, Bloomberg, HBO , Cinemax,
Star Movies, Hallmark, Turner Classic Movies, Star World, AXN, NGC,
Adventure One, MTV Philippines, smile of children,ETC-Entertainment
, Disney, Cartoon Network, Nickelodeon, Animax. Sports Channels like
Star Sports, ESPN, solar sports, TV5, NHK, DW, EWTN, TBN, JCTV and
Living Asia.more than 52 channels are available.
3. What are basic criteria you must meet
Make sure there are no obstructions in the direction the dish must
face; they might block the signal. generally speaking, the bigger
the dish, the better the reception when weather is bad. But each
system has a minimum dish requirement.
4. Our satellite equipments doesn`t work
at all, what should I do?
Firstly make sure your decoder still connected to the dish. secondly
make sure your card in the decoder is not expired. Thirdly you need
to find out which satellite package you are meant to be getting with
the setup... the situation is there are many different satellite
channels that are bundled into a variety of packages. then you shall
call the satellite installer to buy the new card.
5. Can I use my existing wiring to
install my satellite system?
If the cable in your house is 75-5 coax cable, you can use it to
connect your receiver to your satellite dish. otherwise, you will
need to run new cable. It is important that you use 75-5 cable due
to the frequency of the digital signals it must carry.
6. Can I just buy some channels of your
The answer is no, there are many different satellite channels that
are bundled into a variety of packages. you can delete some channels
in your favorite list so you don't see them each time you switch
7. How many TVs can I connect to one
dish? or to one dish/receiver?
You may have as many as four (4) TV sets connected to the dish.
However, if you wish to do this, you will have to advise us in
advance so you may be given the dish configured for such service.
Also, you will have to purchase additional Receivers for additional
8. What's the difference between
different size dishes?
Driving through any neighborhood and you're likely to see small gray
dishes clinging to rooftops or balconies pointed to the sky, ranging
from 0.5m in diameter to 1.5m in diameter. Most of the dishes are
around 0.55m in diameter; the size depends on which satellite the
dish must receive from. Generally speaking, the bigger the dish, the
better the reception is when weather is bad such as during heavy
rain. Each system has a minimum dish requirement. Call us for the
dish size of your satellite TV system.
9. What situation for the clients to
choose the pirated system?
if you are seeking a shot installation, no annual fees, or you are
living in China only for a relatively short period, you're unlikely
to run afoul of either of those risks to a pirated system.
10. What if I move?
We offer the Anyan Satellite MOVERS CONNECTION program, which makes
it easy to transfer your Satellite TV system? service to your new
Easily transfer your Satellite TV system service to a new address.
Tell us where and when you're moving, and we'll provide professional
installation for everything, including your receivers.
Here's What You Do
1. Call 13681000117 for movers quotation
2. Pack up your Receivers, remote controls and owner's manual, and
take those with you to your new home.
3. Leave your satellite dish behind.
Once you're at your new place, we'll deliver a satellite dish and
provide professional installation.
11. What should I do for installation?
Anyan Satellite installation is fast, straightforward and
Scheduling Your Installation
If you order your installation through: our site you can make an
appointment to our Rep. during the conversation. You can directly
call us at 87066617to make the appointment.
Anyan Satellite installer will:
1. Install a dish on your roof, side of home, balcony or other
2. Drill through one wall or window.
3. Connect Receiver to your current TV
4. Give you a mini-training about your system.
The majority of Our customers need just one dish, no matter how many
receivers/rooms. A select few customers may require an additional
dish, depending on a customer's programming choices.
12. What if I Live in an Apartment or
You don't need to own a house to enjoy Anyan Satellite service. Our
professional installers will install the Satellite system in the
most appealing location for your home, apartment, townhouse. You may
need to ask permission from your property management office before
getting a Satellite TV System installed.
13. What if Satellite TV system upgrade or fails?
We will send mail to you announce system upgrade and will arrange to
deliver the updated smart card to your residence. Mail to:
Still have questions or want to order a satellite TV system in
Beijing? Call us NOW: 13681000117
Setting Up Receiver
Q. There is no power when I switch on my receiver.
A. Check the power lead of STB is plugged in the mains and switched
on. Ensure that the power switch is on at the back of the
Q. I cannot get a picture on my TV from my receiver.
A. First, if you are using SCART, make
sure it is connected to your STB and also to your TV. Make sure that
you are using the correct Audio/Video input channel on your TV.
If you are using an RF lead, confirm it is connected to your
receiver and your TV. Make sure that you have tuned your TV
Q. I can receive a good picture but no sound.
A. Check the audio mute controls on both receiver and TV. Check the
volume controls on both receiver and TV. If your STB is connected to
your TV via RF lead, make sure that you have selected the correct
PAL Setting for your region in the "UHF Tuning" menu.
Q. The remote controller does not work.
A . Replace the batteries. Point the remote controller towards the
Channel Searching & Saving
Q. How can I find satellite with my STB?
A. It is very easy to build in receiving antenna system by using
STB. And you can do as below :
Step 1: Site. At first, you must know the right vertical line direct
to earth's equator from your position and your local latitude,
longitude as well as the position of satellite that you want to
receive signal from. Then figure out the right 3 angles: azimuth,
elevation and polarization angle.
(Note: Be sure there is no trees, buildings and other obstruction
exist between antenna and satellite.)
Step 2: Setting. Including antenna setting and STB setting. Antenna
setting is a physical work that include floor or wall drilling,
antenna assemble and LNB setting. In order to adjust the 3 angles
mentioned above, you should not tighten the relative bolts here,
just screw them in their position and do not let the linking parts
move free. But you'd better set the polarization angle as precise as
you can so that you have only two angles to adjust later. Then go to
STB setting. Connect your STB,TV set and antenna correctly. Power on
your receiver and go to Main Menu. Select "Antenna setting" and set
all the parameter correctly: including satellite name, L.O Frequency
and switch state according to the device you used. After this press
OK to save the setting and go to "Transponder Setting", select the
satellite name you have set just now and then select "Add new
transponder". Enter the Frequency and Symbol Rate, select the
correct polarization and then do not do anything else to your STB.
The STB setting is over and go to next step.
Step 3: Direction. When you come here, just move the antenna slowly
from left to right, up and down as zigzag orbit until the signal
appear on the TV screen. Then adjust that 3 angles to make signal
strength up to Max value and tighten all the bolts. Thus the whole
antenna setting is over. Take the Remote Controller again and select
Search = Yes, then press OK to search programs. The result will be
appear several seconds later. Press EXIT and then press MENU, you
can enjoy Digital Satellite TV program now.
Q. Can I search two or more satellites automatically?
A. Yes. You will need a 22K, 0/12V or DiSEqC 1.0 switches with
antennas for each satellite connected to it. Set the antenna
settings to the same state according to the combinatorial switches,
and then use the "Auto-scan antenna" option in the "Antenna Setting"
menu and select "All" to scan all the satellites that have been set.
If your STB supports DiSEqC1.2 H-H Motor, please refer to the USER'S
MANUAL or any other professional information.
Q. How can I search for a transponder manually?
A. Enter the main menu and select transponder setting. Select the
satellite you want to use and select "Add new transponder" and then
enter the Frequency, Symbol Rate and Polarization of the transponder
that you require and the right Eb/No can display, set Search = Yes
and press OK on the remote control unit. The search will start now.
Q. I keep getting the Eb/No = 0% when I try a manual search.
A. Make sure that your dish is aligned correctly first. Then confirm
that you are selected the right satellite and all the parameters are
setting correctly. Otherwise check the information whether the
Transponder's beam cover your area and the EIRP is strong enough.
Q . How can I get the information about satellite worldwide
A. You can find this information in many websites on the internet.
for example, http://www.satcodx.com, http://www.lyngsat.com,
http://www.sat4all.com or you can find these channel listings in
various satellite publications.
Q. How many channels can be stored on my receiver?
A. Please visit the "Products" section.
Q . Why the order of channels' list is broken when I try to store
A. This is most likely that you have reached the maximum bouquet
limit of your STB. You should delete some bouquets in order to store
Q. "No Signal" message on TV screen.
A. There are lots of possibilities.
-> Check your dish and LNB condition such as position and even cable
-> Check connection of antenna and the STB.
-> If you are using DiSEqC1.0 switch, please check the DiSEqC1.0
function works normally.
-> We have a request saying that this problem was gone when changed
-> Please check the signal is good and covers your area.
-> In addition, other possible factor are temperature and tuner. The
of a room or LNB can affect operation.
-> Check the current software version and upgrade with the latest
version only if
the current version is out of date.
-> It is likely that updated the wrong software from PC. If this is
the case, you'd
better upgrade your receiver's software again with correct software
Q. There is only one dot lights on the front panel, and the receiver
doesn't work at all.
A. This is most likely that your LNB or cable is short current. If
the problem is resolved after removing the cable from your STB, you
should check your device outdoor.
Q. The booting time is too long.
A. Please go to main menu and select factory default to erase all
the personal setting, then reset your receiver again.
Q. How can I change the background picture?
A. We do not have any software enabling you to do this.
Q. My receiver is too hot.
A. Usually, the operating temperature of your STB is between 0 and
40 degree Celsius. Please ensure air ventilation around the receiver
and do not place anything on the top of it.
More Question ? call: 1368 1000 117 , Blake
Service for Expat Communities in China